Digital Platform Architect

  • Engineering
  • Medior

Our client is a large international IT company with an integrated portfolio of technology led solutions that encompass the entire enterprise value chain. Its domain expertise has been built upon decades of experience working across industries. As part of its customer-centric engagement model, dedicated teams are built around the domain and technology of each customer.

About the client

Job description

Responsibilities include:

  • Developing strong relationships with CIO and business leaders to understand the client’s vision and how ServiceNow plays in their digital transformation journey. Translate business objectives to outcomes into a customer roadmap
  • Enterprise architecture
  • Responsible for analyzing and translating business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectives
  • Engages with customer enterprise architects and position digital transformation platform integrated with core systems
  • Establish and manage technical governance processes
  • Drive solid instance health by reviewing and guiding the remediation of configurations
  • Work with client teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption and on-going support
  • Advocate/champion advisory and expert services best practices and industry use cases with clients
  • Contribute thought leadership (methodology and white papers) on how Advisory, Expert Services, and Co-Delivery can optimize to achieve customer outcomes
  • Guide a customer down a prescriptive solution design and manage through the technical implementation decision points
  • Define solutions across the platform that align to out of the box capabilities
  • Support the sales effort scoping and estimation that refine the customer vision and capabilities into activities and estimates

Qualification & Skills


  • 6-10 years of overall experience with atleast 5 years of experience in consulting.
  • Provide high end consulting services to stakeholders across the client domains to ensure the delivery of strategic outcomes
  • Proven experience of working with and delivering projects on Digital Experience Platforms, including at least one of the following Salesforce, PEGA, ServiceNow, AEM, Sitecore, etc
  • Proven experience of working in the areas of CRM, E-commerce, Sales & Marketing Automation domains with ability to manage mid-size to large size commercial (marketing, sales and service) transformation
  • Proven experience of working with Cloud based Microservices Architecture, mobile apps and saas based platforms
  • Knowledge of Architecture Frameworks (TOGAF, SOA, etc)
  • Apply expert knowledge of systems and best practices on optimal designs to ensure high quality solutions are delivered to the business
  • Working collaboratively with the online and technology teams, helping the team to deliver business critical online products and services
  • Identify opportunities to resolve complex problems, deliver value, optimise benefits and reduce the cost base
  • Responsible for business and technology collaboration and ensure effective engagement with various stakeholders
  • Own, source and manage solution architecture outcomes, develop documentation and obtain approval from key stakeholders
  • Participating in system design reviews
  • Excellent communication skills
  • Fluency in English & Local language in the country is a requirement
  • Willingness to travel 50%

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